Electric vehicles (EVs) have revolutionised the way we travel, especially in Singapore, where sustainability takes centre stage. But what happens when your leased EV breaks down? Knowing the steps to handle this can save you time, money, and frustration. Here’s everything you need to know to tackle EV breakdowns like a pro.
My EV Broke Down! What Should I Do First?
When faced with an EV breakdown, the initial reaction can be panic. Don’t let it spiral. Take these steps immediately:
Ensure Safety First: If you’re on the road, turn on your hazard lights. Safely move the vehicle to the side if possible.
Power Down: Unlike petrol or diesel vehicles, an EV might show unusual alerts. Power down the vehicle if it’s safe to do so and avoid touching any exposed wiring.
Contact Your EV Leasing Provider: Most leasing agreements include a 24/7 helpline. Call them to report the issue.
Pro Tip: Always keep the leasing provider’s emergency number in your phone or glove compartment.
Why Do EVs Break Down and How Can I Avoid It?
Understanding why EVs might break down can help you prevent it. Here are the common causes and actionable tips:
Battery Issues:
Cause: Overcharging, extreme weather, or battery degradation.
Solution: Avoid fully charging to 100% unless necessary, and don’t let the charge drop below 20%. In Singapore’s humid climate, park in shaded or air-conditioned spaces.
Software Glitches:
Cause: EVs rely heavily on complex software that occasionally malfunctions.
Solution: Regularly update the EV’s software through authorised centres.
Flat Tyres or Suspension Problems:
Cause: EVs are heavier due to their batteries, increasing wear on tyres.
Solution: Conduct monthly tyre pressure checks and rotate tyres as recommended.
By addressing these small issues proactively, you can significantly reduce the chances of an unexpected breakdown.
Should I Call a Tow Truck or the Leasing Company?
In most cases, the EV leasing company Singapore should be your first call. Here’s why:
Towing Costs May Be Covered: Leasing agreements often include free towing to a partner workshop.
Specialised Repairs: EVs require specific equipment and expertise. Random towing services might not have the capability.
Hassle-Free Assistance: Leasing companies coordinate everything from towing to repair schedules.
If your leasing company’s helpline is unresponsive (a rare scenario), ensure you choose a tow service with EV experience.
Can I Troubleshoot the EV Breakdown Myself?
While it’s tempting to troubleshoot, EVs are not DIY-friendly. However, you can:
Restart the System: Sometimes, a simple system restart resolves minor software glitches. Check your manual for instructions.
Run Diagnostics: Many EVs have built-in diagnostic tools accessible via the touchscreen or an app.
Check the Charger: If the issue relates to charging, ensure the charger is functioning correctly. Switch to another charger to test.
For any other issue, leave it to the professionals. Attempting repairs could void your leasing agreement.
How Can I Future-Proof Against EV Breakdowns?
Future-proofing your EV experience involves preparation and the right leasing partner:
Comprehensive Leasing Packages: Choose a provider that includes roadside assistance, maintenance, and replacement vehicles.
Regular Maintenance: Schedule bi-annual inspections even if no issues arise.
Invest in Charging Solutions: Home charging stations with diagnostic capabilities can alert you to potential issues before they escalate.
Why Evfy Is Your Best Choice for EV Leasing
When it comes to handling EV breakdowns, the right leasing partner makes all the difference. That’s where Evfy stands out. With a 100% electric fleet and cutting-edge eco-friendly delivery services, Evfy offers:
24/7 Roadside Assistance: So you’re never stranded.
Comprehensive Maintenance: From battery checks to tyre rotations, everything is covered.
Sustainability Commitment: With eco-efficient routes and zero-emission vehicles, you’re making a difference for the planet.
Ready to experience seamless EV leasing? Contact Evfy today and take the hassle out of driving electric!